Frequently Asked Questions
Everything you need to know about our modern classics and designer furniture.
What is the lead time for custom furniture orders?
Most of our custom-made Bauhaus reproductions and European designs have a lead time of 10 to 14 weeks, while in-stock items typically ship within 3 to 5 business days.
Do you offer white glove delivery services?
Yes, we offer white glove delivery for an additional fee. This service includes bringing the furniture into your room of choice, assembly, and removal of all packaging materials.
Are your products authentic reproductions of original designs?
We specialize in high-quality reproductions that adhere strictly to the original specifications and dimensions of the masters. We use premium materials like Italian leather and sustainable hardwoods to ensure museum-quality results.
What is your return policy for furniture items?
Standard items can be returned within 14 days of receipt, provided they are in original condition and packaging. Please note that custom or 'Made to Order' items are non-returnable.
Do you offer trade discounts for interior designers?
Absolutely. We have a dedicated trade program for architects, interior designers, and contractors. Please contact our support team with your credentials to set up a professional account.
How can I track the status of my shipment?
Once your order departs our warehouse, you will receive an automated email with a tracking number and the contact information for the freight carrier handling your delivery.