Returns & Exchanges
At Bauhaus 2 Your House, we stand behind the quality of our design classics and offer a 30-day return window for most items in their original condition. We strive to ensure your furniture fits perfectly in your space, providing a seamless exchange process for any dissatisfied orders.
Return Process
- 1.Request Authorization
Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.
- 2.Package Securely
Carefully repack the item in its original factory packaging, ensuring all protective inserts, hardware, and assembly instructions are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided return label or arrange for a carrier to transport the package back to our warehouse; we recommend using a trackable service with insurance.
- 4.Inspection and Refund
Once our quality control team inspects the returned piece to confirm it is in 'as-new' condition, we will issue a refund to your original payment method, minus applicable restocking fees.